This Privacy Policy (“Privacy Policy”, “Policy”) explains how Aethyr Pty Ltd (“Aethyr”, “we”, “us”, “our”) will collect, use, disclose, and protect the privacy of your personal information when you visit our website, use our services, and our software, and our products, including interacting with any of our Artificial Intelligence (AI) software and products. By using our website, services, software, or products, you agree to the terms of this policy.

The Privacy Act 1988 (Cth) and the Australian Privacy Principles are the foundation of this Privacy Policy. The General Data Protection Regulation 2016/679 (GDPR) may also give rights to individuals in the European Union (EU), in addition to the Australian laws.

What information do we collect?

We may collect the following types of information from you:

• Personal information: This includes your name, email address, phone number, billing address, payment details, and any other information that you voluntarily provide to us when you register for an account, request a quote, purchase our services, software or products, or contact us for support or feedback. We may also collect information about your preferences, interests, and feedback related to our services, software or products.
• Technical information: This includes your IP address, browser type, device type, operating system, referring URL, pages visited, time spent, and other information that is automatically collected by our website, services, software, or products. We use cookies and similar technologies to collect and store this information. You can disable cookies in your browser settings, but this may affect the functionality of our website, services, software or products.
• AI data: This includes any data that you upload, input, or generate using our AI products, such as text, images, audio, video, code, or other content. We may also collect information about how you use our AI products, such as the features, settings, commands, queries, responses, and results.

How do we use your information?

We use your information for the following purposes:

• To provide our services, software and products: We use your information to deliver our software, services and products to you, to communicate with you, to process your payments, to fulfill your orders, to respond to your requests, and to improve our services, software, and products.
• To personalise your experience: We use your information to tailor our website, services, software, and products to your preferences, interests, and needs, and to provide you with relevant content, offers, and recommendations.
• To improve our website, services, software and products: We use your information to analyse, monitor, and evaluate the performance, quality, and functionality of our website, services, software, and products, and to identify and resolve any issues, errors, or bugs.
• To market our website, services, software and products: We use your information to send you newsletters, promotions, surveys, and other marketing communications about our website, services, software, and products, and to measure the effectiveness of our marketing campaigns. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us at the address below.
• To comply with legal obligations: We use your information to comply with applicable laws, regulations, court orders, subpoenas, or other legal requests, and to protect our rights, property, and safety, and the rights, property, and safety of others.

How do we share your information?

We may share your information with the following parties:

• Service providers: We may share your information with third-party service providers that help us with our website, services, software, and products, such as hosting, cloud computing, data storage, payment processing, analytics, security, customer support, and marketing. We require these service providers to use your information only for the purposes for which we provide it to them, and to protect it with reasonable security measures.
• Business partners: We may share your information with our business partners that offer complementary products or services, or that collaborate with us on joint projects or events. We will obtain your consent before sharing your information with these business partners, and you can opt out of receiving communications from them at any time by following the unsubscribe link in the email or contacting us at the address below.
• Affiliates: We may share your information with our affiliates, which are entities that are under common control or ownership with us. We will only share your information with our affiliates for the purposes described in this policy, and we will require them to comply with this policy.
• Other users: We may share your information with other users of our AI products, such as when you collaborate with them on a project, or when you share your AI data publicly or with specific users. You can control the visibility and access of your AI data through the settings of our AI products.
• Other parties: We may share your information with other parties in the following situations:
  • When you give us your consent to do so, such as when you opt in to participate in a research study, a contest, a giveaway, or a referral program.
  • When we are involved in a merger, acquisition, reorganisation, sale of assets, or bankruptcy, and your information is part of the transferred assets or business.
  • When we have a good faith belief that the disclosure is necessary to comply with applicable laws, regulations, court orders, subpoenas, or other legal requests, or to protect our rights, property, and safety, and the rights, property, and safety of others.

How do we protect your information?

We take reasonable steps to protect your information from unauthorised access, use, disclosure, modification, or destruction, using appropriate technical, physical, and organisational security measures. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions about the security of your information, please contact us at the address below.

How long do we keep your information?

We keep your information for as long as necessary to provide our website, services, software, and products to you, to fulfill the purposes described in this policy, or to comply with our legal obligations, whichever is longer. When we no longer need your information, we will delete it or anonymise it in accordance with the applicable laws.

What are your choices and rights?

You have the following choices and rights regarding your information:

• Access: You can access and review your information through your account settings or by contacting us at the address below.
• Update: You can update or correct your information through your account settings or by contacting us at the address below.
• Delete: You can delete your information through your account settings or by contacting us at the address below. Please note that some information may remain in our systems for backup, archival, or legal purposes.
• Export: You can export your information in a machine-readable format through your account settings or by contacting us at the address below.
• Object: You can object to our use of your information for certain purposes, such as marketing, by contacting us at the address below or by opting out of receiving marketing communications from us.
• Restrict: You can restrict our use of your information for certain purposes, such as analytics, by contacting us at the address below or by changing your browser or device settings.
• Withdraw: You can withdraw your consent to our use of your information for certain purposes, such as research, by contacting us at the address below or by opting out of participating in the relevant activity.
• Complain: You can lodge a complaint with us or the relevant data protection authority if you are unhappy with how we handle your information.

How do we handle children’s information?

Our website, services, software and products are not intended for children under the age of 13, and we do not knowingly collect, use, or share any information from children under 13. If we become aware that we have collected any information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian of a child under 13, and you believe that we have collected any information from your child, please contact us at the address below.

How do we update this policy?

We may update this policy from time to time to reflect changes in our website, services, software, products, or legal requirements. We will notify you of any material changes by posting the updated policy on our website, sending you an email, or displaying a notice on our website, services, software or products. Your continued use of our website, services, software or products after the effective date of the updated policy will constitute your acceptance of the changes. We encourage you to review this policy periodically to stay informed of how we collect, use, share, and protect your information.

How do you contact us?

If you have any questions, comments, or requests regarding this policy or your information, please contact us at:

Aethyr Pty Ltd. ACN 658 097 182.

Email:

This policy was last updated on 06 February 2024.